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Home > Terms and conditions

stc Masters - Terms & conditions

The organizer reserves the right to change/alter some of the rules mentioned here to ensure fair play is given to all participants. Rules are subject to change and players should review the rules of each game directly on the game link.

General rules

Players should record all their matches/games using the built-in recording on their console or external recording device, these should be saved and available to be uploaded in case of a dispute.

Players should not harass, message or in any way attempt to distract or direct others to distract their opponents.

Players should not manipulate their internet connection to negatively affect their own or the opponent’s connection or gameplay.

Players will need to be available during qualification windows to play their matches. The information will be made available on masters.stc.com.kw and via email to eligible players.

Players should be prepared to submit their scores immediately via “validate score” on masters.stc.com.kw.

Any player may be disqualified immediately from the tournament, at the discretion of the organizers, for any reason, including for any failure to comply with the user agreement, privacy & cookie policy, code of conduct, which may include but is not limited to:

· Using any cheats, hacks or other third-party "helper" applications in playing the game;

· Intentionally disconnecting from the internet during any game;

· Colluding with other players in playing games;

· Taking advantage of known exploits in the game (it is the responsibility of players to understand and avoid all current illegal exploits)

 

Validation & schedule guidelines

All players should be available at least 15 minutes before their game and should have the opponent added on their friend’s list to play.

It is mandatory that both participants within a bracket to add each other prior to the start of the match/round.

All players must start their matches within 10 minutes of the round start time.(i.e. match starts at 7pm, game should start before 7:10pm)

Players must submit match results within 45 minutes of the round start time (i.e. match starts at 7pm, validation to be complete by latest 7:45pm)

Players will be able to submit scores after 15 minutes of the round start time (i.e. match starts at 7pm, validation can start at 7:15pm)

Abusive or disorderly behavior, including any use of harassing, negative, or profane language online, will not be tolerated and will also constitute grounds for disciplinary action.

The organizers reserve the right to take any disciplinary action, including but not limited to disqualifying any player at any time, in its sole discretion.

Players must ensure that at the time of registration, the information they have put into their profile is 100% correct. Any missing/wrong information i.e.: gamer-tag, platform ID. In the case of incorrect information, players can change this information in their profiles. In the case of a technical issue, the player must inform the organizer by email 24 hours prior to match start time.

*In the case of a dispute or any issues, the organizer has the final say on all matters pertaining to the case.

 

Tournament format

Competition guidelines

◦ Any rule being broken may lead to disciplinary action. This action will be at the discretion of the organizer, (Zawaya Gaming), and the situation will be taken into account. Punishment may include, but not be limited to, forfeits, replays, penalty points, kicks, temporary and permanent bans.

◦ All participants in any competition will be required to uphold the highest standards and observe common sportsmanship. Racism will NOT be tolerated. If you are seen to be racist in any capacity, then you will have action taken against you. Being abusive in any way towards fellow players or admins will also result in disciplinary action.

◦ We highly recommend that all players appear offline and set their Friends List to Private during the Cup. However, players are not required to do either of these things.

◦ Any form of cheating, glitching, abusing in-game mechanics, or unsportsmanlike behaviour may result in a forfeit of a match ban or ban from events. Punishable unsportsmanlike behaviour includes but is not limited to, excessive use of foul or degrading language. In addition, breaking any rule may result in a forfeit of a game, forfeit of a match, verbal warning or ban from events.

◦ All players must be contactable via email and phone number.

◦ No warm-ups or practice games are permitted once the bracket is made live. Players must play at their designated time slots. Playing at a different time slot is not permitted unless approved by the organizer.

◦ Players found guilty of masking their region using a VPN or alternate method will be disqualified from the tournament.

*In the case of a dispute or any issues, the organizer has the final say on all matters pertaining to the case.

 

Evidence - including screenshots and recorded video:

◦ Players are expected to collect evidence of messages sent and received, as well as the final score at the end of every match/round.

◦ Failure to provide sufficient evidence of rule breaking will result in the opponent being qualified to the next round.

◦ Evidence is expected to be time and date stamped, showing your opponent’s GT/PSN in video format. Photo evidence is only acceptable for messages sent and received.

◦ Competitors are advised to record their games at all times in case review is needed.

*In the case of a dispute or any issues, the organizer has the final say on all matters pertaining to the case.

 

Host:

◦ If you are unable to connect to your opponent, you must contact an admin ASAP. Failure to do so will mean disqualification for both players after 60 minutes. If an admin has been advised, both players will have the remainder of the round to connect or both players will be removed. Ultimately, the decision to qualify or disqualify a player is done by the organizer.

◦ When facing problems with connection, we advise both players to contact an admin and then to unfriend your opponent, hard reset your console, reset your routers and then re add each other on to your friend's list.

*In the case of a dispute or any issues, the organizer has the final say on all matters pertaining to the case.

 

Reporting:

◦ Both players must report the match/round results within 10 minutes of its completion.

◦ To report the match/round results, players must report the match/round score accurately, along with a clear image for proof. The match/round score can then be reported i.e. 3-0 or 3-1 etc.

◦ If both players enter the result differently, a member of the admin team will be notified of the discrepancy and will intervene. The result will then be adjusted upon conclusion of the dispute.

◦ Players found to be deliberately inputting incorrect results will face disciplinary action from the admin team.

◦ If a match/round is not played, and neither player reports a "no-show", both players will be removed after 60 minutes.

*In the case of a dispute or any issues, the organizer has the final say on all matters pertaining to the case.

 

Eligibility:

Competitors must be a legal resident or citizen of Kuwait.

Anyone who has been previously banned from Sony, EA, Epic Games, Tencent Events or Activision Tournaments or accounts for any misconduct will not be permitted to join and will result in an immediate disqualification.

* The organizer reserves the right to request documentation proof in the form of valid civil ID or its equivalent from players. The request will be done by email or phone. Failure to submit the requested documents, will result in the player being automatically disqualified.

* Players are not permitted to play under a different name.

* Players must input their correct information at the time of registration.

* If caught in any way breaking this rule, the players will be automatically disqualified.

* Additional eligibility criteria may be found in individual game cards and rules.

* The tournament rules may be subject to change at short notice on the spot.
 

For more information, please visit the terms and conditions page on our website.

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